Scottish Centre for Telehealth and Telecare


Insight into Technology Systems Used

image: COPD – NHS GGC

NHS Greater Glasgow & Clyde deployed a software platform called Safe Mobile Care (SMC).

SMC is an ‘end to end’ web based care solution that uses questionnaire-sets, appropriate vital sign data capture and medication reminders on a configured smartphone or tablet device. It allows the ┬ácapture of vital signs, including Pulse Oximitery and temperature.

The Health and Care Partnership (HCP) selects a suitable clinical questionnaire, or develops its own content, sets vital sign parameters and creates an individual care plan on the web based triage software. This includes scheduling and alerts which generate a unique personalised PIN code.

Once uploaded, the personal care plan prompts patients to supply data and answers to symptom-based questions. Immediate feedback is sent to the patients based on their input as well as an alert sent to the appropriate monitoring HCP or community team within GGC.
A wide range of training and education sessions were undertaken within each of the local regions. Patient and carer education was predominately carried out in the home environment prior to commencement of Telehealth.

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