All three Scottish U4H pilot sites introduced the same new software technology to promote home blood glucose monitoring (HBGM) into two established IT systems in Scotland: MyDiabetesMyWay (MDMW) and SCI-diabetes.
Alongside promoting patient registration on the MDMW self management website, patients were given access to software that enabled them to upload and view blood glucose measurement via a dedicated area of the My Diabetes My Way website, and staff to see these results via SCI-Diabetes through use of Diasend technology.
Now, due to high levels of interest from other Scottish health boards, expansion of this is now being considered.
In all sites, patients received training from a diabetes specialist nurse or nursing assistant on the upload of their blood glucose results through their BM meters at the outpatient clinic. Though this typically lasted about 15 minutes, staff reported a variance depending on the needs of the individual.
Information was also provided on the advantages of using the technology to support their diabetes management as well as being provided with packs with containing contact numbers should they encounter any problems.
While technical support was provided by Clinic or Diasend staff, users could also seek virtual support on the use of the Diasend technology on the MDMW website: http://www.mydiabetesmyway.scot.nhs.uk/diasend/
A series of information leaflets and additional resources for HCP’s were also developed: