Scottish Centre for Telehealth and Telecare

Project Evaluation

image: Project Evaluation

Evaluation of the United4Health programme across the 14 European regions has been completed using MAST – Model for Assessment of Telemedicine.

The MAST model was developed as part of the MethoTelemed project, which aimed to provide a structured way of working to access the effectiveness to quality of care. MAST has since been tested and validated in 21 pilots in the RENEWING HEALTH (2013) project. Consequently, MAST has been adopted by several regional and local assessment organisations as the model for assessment of telehealth services.
MAST utilises a multidisciplinary assessment of these seven factors:

  1. Health problem and characteristics of the application
  2. Safety
  3. Clinical effectiveness
  4. Patient perspectives
  5. Economic aspects
  6. Organisational aspects
  7. Socio-cultural, ethical and legal aspects

For United4Health, the focus of the evaluation was centred on:

  • The telehealth services, including short-term follow up after hospital discharge of COPD patients;
  • Life-long monitoring of Diabetes;
  • Remote monitoring of Congestive Heart Failure;

For more information on MAST and access to training material and toolkits:


Click Below for a summary of the European U4H evaluation.

U4H Clinical Protocols

The interventions selected address the three main chronic diseases found among the Scottish population – diabetes, chronic obstructive pulmonary disease and heart failure. For all these illnesses, the pilot sites implemented the same intervention.

The main challenge of this project has been to achieve a balance between deployment in real life and local commitment to services.

The following document looks at the study design, economics and organisational factors. It adopted a common approach across all the European sites and used a validated methodology.

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